Inside Sales Representative

As an Inside Sales Representative (ISR), you’ll get to canvass the country for leads, new opportunities, and facilitate sales and core retrieval conversions! This ISR will play a vital role in developing, qualifying, and generating sales volumes of pallets and cores for the entire organization that could lead to long-lasting customers. You’ll be the initial part of the sales process for many potential customers, so building relationships should be second nature. The selected candidate will work closely with stakeholders across the organization and be key to our company’s success!

The ISR role is paid on a base plus commission structure, with no cap!

• Proactively identify and pursue new business opportunities through outbound prospecting, including cold calling, targeted email outreach, and digital engagement with potential customers.
• Consistently meet or exceed established outreach and activity goals, including outbound calls, emails, and other prospecting efforts designed to generate new opportunities.
• Develop and maintain targeted lead lists using CRM data, industry research tools, and market intelligence platforms to support consistent pipeline growth.
• Build and manage a healthy sales pipeline by leveraging CRM systems, trade show contacts, website analytics, social media platforms, ZoomInfo, and historical opportunity data within Logix.
• Identify key decision-makers within prospective organizations and qualify opportunities.
• Utilize HubSpot sales tools, including sequences, to creatively engage prospective customers and maintain consistent communication with leads.
• Manage and convert incoming opportunities including website inquiries, prospect emails, social media requests, RFPs, phone calls, and other inbound leads into qualified sales opportunities.
• Serve as the first point of contact for inbound prospects by providing detailed information about the pallet services offered by 48forty Solutions and Relogistics.
• Apply a consultative sales approach to understand customer needs, answer questions, and guide prospects through the early stages of the sales cycle.
• Coordinate with Plant leaders, Regional Sales Managers, and National Sales leaders to facilitate quoting.
• Clearly communicate product and service offerings, including key features, benefits, pricing considerations, and payment terms, while assisting with order documentation and related reports.
• Support the onboarding of new customers by coordinating internally with Plant teams, helping ensure a smooth transition from prospect to active customer and potential initial customer experience.
• Monitor the status and retention of newly awarded business by maintaining communication with internal teams and helping track customer activity to support long-term account success.
• Address and overcome objections by demonstrating the operational value and cost benefits of our pallet solutions.
• Partner with Plant leaders and Regional or National Sales teams to assign leads appropriately, monitor opportunity progress, and support timely follow-up to improve closing rates.
• Maintain accurate records of prospect interactions, lead activity, and pipeline updates within HubSpot.
• Collaborate with internal teams to develop strategic outreach initiatives and maintain a consistent cadence of prospect engagement activities.
• Provide responsive and professional customer service that reflects the company’s brand standards and commitment to client satisfaction.
• Participate in sales training and professional development opportunities to strengthen selling skills and remain informed on market and industry trends.
• Track and report lead generation, pipeline activity, and conversion metrics using HubSpot.

• 1-3 years of experience in an outbound sales role
• College degree preferred, but not required
• Demonstrated experience in a CRM (preferably HubSpot)
• Demonstrated ability to convert prospects and meet sales quotas consistently
• Strong experience in opportunity qualification, pre-call planning, call control, account development, and time management
• Exceptional problem-solving skills, with the ability to identify and address objections effectively
• Proven track record in building and nurturing lasting customer relationships
• Proficiency in Microsoft Word, Outlook, and Excel
• Strong written communication skills for effective correspondence
• Self-motivated, energetic, and enthusiastic approach to work
• Comfortable working individually and collaboratively as part of a team

• Competitive Pay, Holiday Pay, and Daily Pay – Access to your earned wages before payday! 
• Referral Bonuses 
• Long-Term Career Advancement
• Paid Time Off 
• Medical, Dental, Vision, Basic Life, AD&D, and Short-Term & Long-Term Disability insurance for Eligible Full Time Employees 
• 401(k) Retirement Plan 
• Great Team Environment 

48forty Solutions is the largest pallet management services company in North America! We provide end-to-end pallet solutions, from supply to retrieval, on-site services, reverse logistics, and packaging materials. We are truly Pallet Management Made Simple, our workforce is the heart and soul of our business, and we’re looking for our next Inside Sales Representative to join our team!

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

• The employee will be working at the corporate office and will be required to sit for long periods of time at a desk working on a laptop 
• The noise level in the work environment is usually moderate 

48forty Solutions is an equal opportunity employer.