Office Manager

As an Office Manager, you’ll get to provide quality administrative functions within the facility, ensuring all company policies, safety rules, and regulations are followed. Your primary responsibility will be to ensure top administrative assistance to the plant and excellent customer service to all customers and plant visitors. You’ll be vital to the plant’s overall success when it comes to customer and employee satisfaction!

• Respond promptly to customer inquiries and complaints fully and with a resolution  
• Partner with other members of management to set up and maintain customer and vendor accounts 
• Assist with the entire new hire process with dedicated Recruiter and Onboarding Team in HR 
• Manage local A/P process by creating purchase orders, reviewing local A/P invoices, and communicating with local vendors and Corporate Accounting? 
• Manage local A/R process by ensuring all customers are invoiced timely and accurately? 
• Ensure adherence to all company policies, safety rules and regulations 
• Complete daily, weekly and monthly operations reporting including payroll, production reporting, and shipping and receiving 
• Perform general clerical duties including mail sorting and processing, answering phones, maintaining company bulletin boards, and dispatching drivers 
• Order and maintain office supplies, personal protective equipment (PPE), and first aid inventory  
• Facilitate operational requirements by scheduling and completing administrative projects as needed 

• High school diploma or equivalent required
• Four-year college degree or 3-5 years relevant experience preferred
• Strong MS Office skills  
• Minimum of 2 years of experience working in a customer service environment 
• Ability to manage demanding timelines
• Ability to work independently and manage time efficiently
• Must be 18 years of age or older
• Prior Manufacturing and/or Transportation background is preferred 

• Competitive Pay
• Paid Vacation
• Personal Days
• Dental, Health, and RSP Match
• Long-Term Career Advancement
• Great Team Environment

Paramount Pallet is part of the largest pallet management services company in North America! We provide end-to-end pallet solutions, from supply to retrieval, on-site services, reverse logistics, and packaging materials. We are truly Pallet Management Made Simple, our workforce is the heart and soul of our business, and we’re looking for our next Office Manager to join our team! 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.   

• The employee will be working within the plant’s office and will be required to sit for long periods of time at a desk working on a laptop
• There may be times when the employee will walk into the non-climate-controlled pallet manufacturing plant; thus, appropriate PPE and dress are required
• The noise level in the work environment is usually moderate